Personal Loans Survey

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We appreciate your voice as a valued Nedbank client – this shouldn’t take more than 2 minutes of your time to complete.

Thank you for taking the time to complete this survey regarding your Nedbank Personal Loan experience. As a valued client, we would appreciate your honest feedback, which will help us to improve our service to you in the future.

Rating Scale: 0 (lowest) - 10 (highest)

Personal Loans Application Process

1. How satisfied were you with the time it took for your loan to pay out?

2. Were you happy with the communication during your personal loan application?

3. How easy was it to have your personal loan approved?

4. Based on this experience, how likely are you to recommend Nedbank personal loans to family and friends?

5. Please indicate the extent to which you agree with the following statement “Nedbank treats its clients fairly when they are taking out a personal loan.”

6. What can we do to improve our service to you in future? (Maximum of 250 characters)

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