Ensure that you have the right account that suits your needs.

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How to switch your salary

• Complete the form
• Information left out – you will be referred back to outstanding information
• Click on “send”
• You will receive a reference number on the screen once you have clicked on submit
• Our Nedbank Contact Centre will call you between 8 and 4.30 pm on working days only
• The Contact Centre Agent will guide you through final steps of switching your salary
• Your letter to be handed to your employer will be sent to the e-mail address provided by you
• There is no service fee to switch your salary
• We do not share your information 

Tips

• Check the company payroll date to see whether you can still request a switch for that month.
• Ensure there are sufficient funds in both accounts until all your debits and credits are serviced from your Nedbank account.
• Ensure that the name and surname on the salary switching form are the same as what appear on your company file.
• Make sure your contact details are correct so that updates are received.
• Go digital – keep track of your finances daily.
• Opt for eNotes and receive notifications of debits and credits on your account.

How to switch your debit orders

• Complete the form with all the debit orders you select to be debited of your Nedbank account
• Information left out during completion - you will be referred back to outstanding information
• Click on “send”
• You will receive a reference number on the screen once you have clicked on submit
• Our Nedbank Contact Centre will call you between 8 and 4.30 pm on working days only
• The Contact Centre Agent will guide you through final steps of your debit order switch request
• There is no service fee to switch your debit orders
• We do not share your information

Tips 

• Ensure both accounts remain funded until all debit orders are deducted from your Nedbank account.
• Allow sufficient turnaround time for debit orders to be switched - debit order switching requests made close to the debit order date will result in the debit order being deducted from the Nedbank account only from the following month.
• Note that the amount and date of debit orders cannot change.
• Ensure that your contact details are correct so that updates on the status of your debit orders are received.
• Make sure that your name and surname are exactly the same as what the beneficiary has on file.
• Note that new debit order requests cannot be added.
• Make sure that any policy number required is the same as it appears on the policy document.
• Go digital - keep track daily as your debit orders are switched.
• Opt for eNotes and receive notifications of debits and credits on your account.