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Fraud Awareness Campaign

IMPORTANT NOTICE

New scam alert!

Campaign date: 2023/05/11 
Version 0.12

Fraudsters now have a new scam to access your bank account. They pose as cellphone or retail store employees and offer you 'free' airtime or shopping vouchers.

To 'load' the voucher, they ask you for personal information like your ID number and to take a selfie of you. While you think they are registering you for a voucher, they are actually enrolling you on the Money app. They then trick you into handing them your cellphone and they accept the Approve-it message for the enrolment on their cellphone without you knowing.

Tips to keep safe

  • Always check with the store to ensure that they are running a promotion.
  • Don’t let a stranger take a selfie of you.
  • Don’t hand your cellphone to a stranger.
  • Read Approve-it messages carefully before accepting them.

What to do

If you suspect fraud on your account, call us immediately on 0800 110 929.

By selecting I acknowledge, you confirm that you have read and understood this fraud prevention message. If you do not follow these precautions or if there is negligence on your part, your money may be lost permanently.

For more information call 0800 555 111 or visit nedbank.co.za and click on Fraud awareness at the bottom of your screen.