Introducing the Nedbank MasterPass app — the simple, convenient and trusted digital card wallet for faster transactions and secure shopping. Visit Us!
Paying your Ekurhuleni municipal bill is easy. Download the Nedbank Masterpass app, load any of your bank cards and you're ready to pay. It’s quick and secure.
Steps to pay using Masterpass:
Masterpass is now the most widely accepted digital wallet in South Africa. MasterPass users can now pay for goods and services at over 30,000 SnapScan merchants in South Africa.
To pay, simply use these 3 easy steps:
Open the MasterPass app, scan the QR code or enter the numeric code displayed
Enter the amount if requested or the amount could be pre-populated.
When using your Nedbank/AmericanExpress card to make a MasterPass payment you will be required to enter you card PIN to validate the payment. For all other bank cards you will need to follow their validation process.
You will receive confirmation once your purchase has been finalised.This is stored in the Nedbank MasterPass app and can be referenced at any time.
Important note - For your first MasterPass transaction you will be required to enter your Card validation code(CVC) that appears on the back of card.
Is Nedbank MasterPass secure?
Absolutely, it's our top priority to keep your personal information secure. Our servers have been built and are equipped to do exactly that.
Please remember always to keep your passwords for your phone, cards and app secure. Should your phone be lost or stolen, immediately report this to your service provider to block the SIM, which will prevent the phone and apps from being used.
What cards can I load in the app?
MasterCard, American Express and Visa credit, charge, cheque and debit cards in good standing can be loaded in the app. Cards issued locally by other banks operating in South Africa can also be loaded in the app, subject to their rules.
Where can I use Nedbank MasterPass?
Visit masterpass.co.za to see the latest list of participating merchants. A 'Buy with MasterPass' button will appear on the checkout page of participating online stores.
How much does Nedbank MasterPass cost?
Nedbank MasterPass can be downloaded for free. However, as this is a purchase, the normal fees applicable to your card will apply. Nedbank Cardholders will also continue to receive their normal rewards for their purchases using Nedbank MasterPass.
Who can I call should I have any questions or need assistance with Nedbank MasterPass?
You can call the Nedbank Contact Centre on 0860 555 111.
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