What's next?

While Nedbank is striving to provide easy and convenient banking, if further client verification is required, a Nedbank Contact Centre Agent will contact you. 

The Nedbank Contact Centre will contact you within 2 working days on receipt of your query on weekdays between 08:00 and 16:30 and Saturdays between 08:00 and 12:00. These times exclude public holidays and Sundays. 

Please note that we can only use the number that we have on record for you in order to complete authentication.  If your contact details have changed, please contact your Nedbank banker.

Should you need any further assistance with your service request, please call 0860 116 400 and quote the reference number provided above.